Privacy Policy

🔒 1. What Information We Collect

When you use PoopAI, we collect certain information to make the app work smoothly and personalize your experience.

This includes both information you actively give us and data collected automatically while using the app.

Age Restriction: PoopAI is not intended for children under 16. If you're under 16, please do not use the app. If we learn a child has used the app without parental consent, we'll delete the account.

A. Information You Provide Directly

We collect information you submit when using our app, including when you create an account, scan a poop, or fill out optional health goals or symptoms. This may include:

• Your name or nickname (if provided)
• Your email address
• A password (for login)
• Photos you take of your stool for AI analysis
• Optional information about your symptoms, health goals, or known conditions

We refer to these inputs as "personal information" throughout this notice.

B. Payment & Subscription Info

All in-app purchases are handled by Apple or Google. We don't process or store your credit card information ourselves. For their policies, see:

• Apple Privacy
• Google Privacy

We may track whether your subscription is active so we can apply premium features to your account.

C. Device Permissions & Mobile Data

When you use PoopAI on your phone, we may request permission to:

• Use your camera (for scans)
• Send push notifications (you can turn these off in your settings)

We may also collect general device and usage info, such as:

• Your device model and OS version
• IP address
• Crash logs or error data
• When and how you use certain features
• Your country or region (based on IP)

This info helps us debug, improve the app, and prevent abuse.

D. Social Login (Optional)

If you choose to log in using a service like Facebook or X, we may receive basic profile information from them (like your email and profile photo). What's shared depends on the platform's settings. We do not access your friend lists or post on your behalf.

E. Accuracy

We rely on the information you provide being accurate. If something changes (like your email), please update your account so we can keep things running properly.

🧠 2. How We Use Your Information

We only use your data to run the app, make it better, and respond to your requests. Here's how we use different types of information:

• To create and manage your account — including saving your scan history, health preferences, and subscription status
• To provide core functionality — like analyzing your poop photo and showing you results
• To personalize your experience — such as tailoring insights to your goals or symptom tracking
• To respond to you — when you contact us for support or feedback
• To send app-related updates — like scan credit reminders or major feature changes (you can disable push notifications anytime)
• To understand usage trends — so we can see what features people actually use and improve the app accordingly
• To comply with the law — if we're legally required to retain data, respond to a lawful request, or investigate abuse

We never sell your personal information. We never use your photos for training AI models or anything outside the app's functionality unless you explicitly give us permission.

⚖️ 3. Legal Basis for Processing (Required by GDPR & similar laws)

We only process your information when we have a valid reason to do so. The legal bases we rely on may include:

• Your consent — When you voluntarily give us info or agree to optional features (e.g., submitting symptoms)
• Contractual necessity — To provide the services you signed up for (like storing scans or delivering results)
• Legitimate interests — Like improving app performance, detecting fraud, or preventing abuse, as long as it doesn't override your rights
• Legal obligations — If we're required to cooperate with legal authorities, retain certain records, or enforce our terms
• Vital interests — In rare cases, to prevent harm or protect someone's safety

You can withdraw your consent at any time by deleting your account or contacting us at [email protected].

🤝 4. When and With Whom We Share Your Information

We don't sell your data. But we do work with trusted partners and may share information in a few limited situations:

• With service providers — We use third-party tools to help us run the app (e.g., analytics, cloud storage, or error tracking). These providers only access data as needed to help us deliver the app and are contractually bound to keep it secure.
• With AI processing partners — For example, we may send your poop photo to an external AI model (like OpenAI) to generate your results. See the next section for more details.
• If required by law — We may share data in response to legal requests or to protect our rights, users, or others (e.g., fraud prevention, abuse investigations).
• Business changes — If PoopAI is ever acquired or merges with another company, your info may be transferred as part of that deal. If so, we'll notify you beforehand when possible.

We do not share your personal info with advertisers or unrelated third parties.

🤖 5. How We Use AI and Analyze Your Data

PoopAI uses AI tools to analyze your scan and generate your personalized Poop Score and commentary. Here's how that works:

• Your photo is uploaded to our server, sent to an AI model for analysis, and then securely encrypted (unless you choose to delete it from your history).
• We may use third-party AI providers like OpenAI to generate text-based analysis or interpret visual inputs.
• Your personal data is never used to train AI models or improve their systems unless you explicitly opt in (we don't offer that yet).
• Results are generated by automated models trained on general health and image data, and do not reflect medical expertise or human diagnosis. They are meant for entertainment and educational purposes only.

By using PoopAI, you understand that some features depend on automated tools and that results may vary in accuracy.

🔐 6. Social Logins (Optional)

If you choose to sign in with a social media account (like Facebook or X), we'll receive basic info from that account—usually your name, email address, and profile picture. What we get depends on your privacy settings with that platform.

We use this info only to create your PoopAI account and personalize your experience. We don't access your friend list, post on your behalf, or track your activity outside the app.

You can always unlink your social account or switch to email login if you prefer.

⏳ 7. How Long We Keep Your Information

We keep your personal information only as long as necessary to provide the app and fulfill the purposes described in this policy. This includes:

• Account information — While you maintain an account with us
• Scan data and AI results — Until you delete them or close your account
• Payment information — As required by Apple or Google (see their policies linked above)
• Legal obligations — For the duration required by applicable laws (e.g., tax, audit, fraud prevention)

When we no longer need your information, we securely delete or anonymize it, except where we need to keep it to comply with the law or protect our rights.

🛡️ 8. How We Keep Your Data Safe

We take data security seriously and use reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes:

• Encryption — We use encryption to protect your data in transit and at rest, using industry-standard protocols.
• Access controls — We limit access to your data to authorized personnel who need it to perform their job responsibilities.
• Data minimization — We only collect and retain the minimum amount of personal information necessary for the app's functionality.
• Regular security assessments — We regularly review our security practices and update them as needed to address new threats.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

🕵️‍♀️ 9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information in the "Contact Us" section below.

Note that we may need to verify your identity before processing your request, and there may be exceptions or limitations to your rights under applicable law.

🚫 10. Do-Not-Track Signals

PoopAI does not respond to "Do Not Track" signals from browsers. However, we do not track your personal usage across different websites or services, and we do not allow third parties to track you in this app.

🇺🇸 11. U.S. State-Specific Privacy Rights

If you are a resident of California, Virginia, Colorado, or other U.S. states with specific privacy laws, you may have additional rights regarding your personal information. This may include the right to:

• Request access to specific pieces of personal data we hold
• Request deletion of your personal data
• Opt out of the sale of your personal data
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information in the "Contact Us" section below. We will verify your request and respond as required by applicable law.

🌍 12. International Users

PoopAI is intended for users located in the United States. If you choose to use the app from other regions, please note that your data may be transferred, stored, and processed in the United States or other countries where we have facilities or engage service providers.

By using PoopAI, you consent to the transfer of your information to the U.S. and other regions as described in this policy. We take steps to ensure that your data receives adequate protection regardless of where it is processed.

🍽️ 13. PoopAI-Specific Data Use

In addition to the general uses described above, PoopAI may use your data for specific purposes, such as:

• To analyze trends — We may analyze aggregated data to identify trends and insights about poop health, which may be shared with the public or used for research purposes.
• To improve our services — We may use your feedback or usage data to enhance existing features or develop new ones.
• For promotional communications — With your consent, we may send you promotional materials or newsletters about PoopAI updates, features, or events.

You can manage your communication preferences or opt out of promotional emails at any time through the settings in the app or the unsubscribe link in the email.

🔄 14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you through the app or by other means prior to the change becoming effective.

Your continued use of PoopAI after any such changes constitutes your acceptance of the new Privacy Policy. We encourage you to review this policy periodically for the latest information on our privacy practices.

📞 15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Website: www.trypoopai.com

🛠️ 16. Review, Update, or Delete Your Info

You have the right to review, update, or delete your personal information at any time. To do so, log into your account and navigate to the settings or profile section. There, you can manage your personal data, including:

• Viewing your scan history and AI results
• Updating your account information (e.g., email, password)
• Deleting specific scans or all your data
• Managing your subscription and payment information

If you need assistance or want to delete your account, please contact us at [email protected].